Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

For details on our shipping options, including estimated delivery times and costs, please refer to our Shipping Policy. We offer both express and standard shipping options globally.

Delivery times vary based on your location. Standard shipping usually takes 3-7 business days, while express shipping ranges from 2-4 business days. For more information on specific delivery times, please visit our Shipping Policy.

Yes, we ship worldwide. Shipping rates and delivery times will vary based on your location. For a detailed breakdown of shipping costs and estimated times, check our Shipping Policy.

Depending on your shipping destination, customs fees or import taxes may apply. These charges are not included in your order total and must be covered by the customer once the shipment arrives in the destination country.

We accept returns within 14 days of purchase, provided the products are unused and in their original packaging. For more information, please visit our Returns Policy.

We currently do not offer direct exchanges. If you wish to exchange a product, you will need to return the item for a refund and place a new order.

To return a product, contact our customer service team at returns@nzbeauty.com for detailed instructions. You will be responsible for the return shipping costs unless the item was damaged or faulty upon arrival.

Our products are formulated with gentle, high-quality ingredients and are suitable for most skin types. If you have particularly sensitive skin, we recommend doing a patch test before full application.

Our products are made in certified labs using the highest quality ingredients. We follow strict regulatory standards to ensure product safety and effectiveness.

For a complete list of ingredients used in our products, please refer to the product pages on our website.

You can create an account by clicking on the "Account" icon at the top of our homepage and following the registration steps. Having an account allows you to track orders, save addresses, and manage preferences easily.

No, you can place an order as a guest. However, creating an account gives you access to exclusive member benefits like faster checkout and order tracking.

Yes, we use secure encryption to protect your payment details. Your credit card information is never stored on our servers.

To reset your password, click on "Forgot Password" at the login page and follow the instructions sent to your registered email address.

For any queries, you can reach us via email at hello@nzbeauty.com, and we will get back to you within 24-48 hours.

We currently handle customer service queries via email only. Please contact us at hello@nzbeauty.com for assistance.